Troubleshooting Abbyy License

In this section, we will discuss how to troubleshoot an Abbyy License.

• If a ‘Runtime custom’ License is present by default, you need to deactivate it before activating a ‘Runtime Professional’ license(otherwise it will not work).
  This is an example of a ‘Runtime custom’ license.

• Following are the steps to deactivate this ‘Runtime License’:

• Navigate to the c:\ProgramData\ABBYY\SDK\11\Licenses directory, and find the file that have this serial number in its name.

• Now either remove this file, or move it somewhere else.

• After this, restart the licensing service from Windows -> Services. 
  The ‘Runtime custom’ license has now been deactivate and now you can activate your Runtime Professional license by following the steps mentioned in Activation of Abbyy License document.